RETURNS

Have confidence in ordering with Isabellisbabyboutique.com, if you are dissatisfied with  our products, you may return the item for a full refund within 30 days of receiving the item less shipping costs. In the event that you need to return a product, please contact us for return instructions.. We accept items in their original and unused condition within 30 days of the shipment date. Items must be in original packaging with all accessories and tags intact. Clothing must be unworn and unwashed with all tags attached. If an item has been worn or has been washed, it is not eligible for a return. It is important to note that some of our products are final sales.

SHIPPING

We normally ship all in stock items within 5 business days from the time your order is received. Orders are shipped via DHL, FedEX Ground, UPS, and USPS. Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse.

Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer. Some items may be temporarily out of stock for as long as 2 to 6 weeks due to color, style, size or other unforeseen circumstance. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

We strive to provide the best products for our customers and this means that sometimes your items will arrive in separate packages straight from the manufacture.

Shipping and Handling charges are based on merchandise totals BEFORE any discounts.

 Currently, we DO NOT ship to Canada, Alaska, Hawaii, overseas, to P.O. Boxes, and to certain APO addresses.  Monkey Legs are the only item that we are currently able to ship to Canada.
 

BACKORDERS

In the rare instance that an item is on backorder after you have placed an order with us, we will notify you within 48 hours of the order and find the best resolution for the order.

CANCELLATIONS

Since we attempt to ship orders immediately after they are received, cancellation of an order must be received within 24 hours of the order being placed. Shipping, handling and freight charges will apply to all orders shipped prior to our receiving your cancellation. Please email support@isabellisbabyboutique.com to cancel an order.